Your Gateway to Seamless International Travel

Privacy Policy

Last Updated: December 2024

Information We Collect

We collect information you provide directly to us, such as when you create an account, request services, or contact us. This includes:

• Personal identification information (name, email, phone number)
• Travel documentation and passport information
• Payment and billing information
• Communication preferences

How We Use Your Information

We use the information we collect to:

• Process your travel documentation requests
• Communicate with you about our services
• Improve our services and customer experience
• Comply with legal and regulatory requirements

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only:

• With government agencies as required for visa processing
• With service providers who assist in our operations
• When required by law or legal process

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] to exercise these rights.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

ProClear Travel Services LLC
2847 Broadway Suite 401
New York, NY 10025
Phone: +1 (212) 555-7849
Email: [email protected]

Terms of Service

Last Updated: December 2024

Agreement to Terms

By accessing and using ProClear Travel services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

Description of Service

ProClear Travel provides travel documentation and visa processing services. We act as an intermediary between clients and government agencies.

Client Responsibilities

You agree to:

• Provide accurate and complete information
• Submit required documents in a timely manner
• Pay all fees as agreed
• Comply with all applicable laws and regulations

Service Limitations

While we strive for high success rates, we cannot guarantee visa approval as final decisions rest with government authorities.

Fees and Payment

Service fees are due upon order placement. Government fees are additional and non-refundable regardless of application outcome.

Limitation of Liability

Our liability is limited to the service fees paid. We are not responsible for consequential damages arising from visa denials or delays.

Governing Law

These terms are governed by the laws of New York State, United States.

Contact Information

For questions about these terms, contact us at:

ProClear Travel Services LLC
2847 Broadway Suite 401
New York, NY 10025
Phone: +1 (212) 555-7849
Email: [email protected]

DMCA Policy

Last Updated: December 2024

Digital Millennium Copyright Act Policy

ProClear Travel respects the intellectual property rights of others and expects users to do the same.

Copyright Infringement Claims

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing
• Information reasonably sufficient to permit us to contact you
• A statement that you have a good faith belief that use of the material is not authorized
• A statement that the information in the notification is accurate

Designated Agent

Copyright Agent
ProClear Travel Services LLC
2847 Broadway Suite 401
New York, NY 10025
Email: [email protected]

Counter-Notification

If you believe that your material was removed or disabled by mistake or misidentification, you may file a counter-notification with our designated agent.

Repeat Infringers

We will terminate the accounts of users who are repeat infringers in appropriate circumstances.

GDPR Compliance

Last Updated: December 2024

General Data Protection Regulation Compliance

ProClear Travel is committed to protecting your privacy and ensuring compliance with the EU General Data Protection Regulation (GDPR).

Lawful Basis for Processing

We process personal data based on:

• Consent: When you explicitly agree to processing
• Contract: To fulfill our service obligations
• Legal obligation: To comply with applicable laws
• Legitimate interests: To improve our services

Your Rights Under GDPR

You have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase your data (right to be forgotten)
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer:

Email: [email protected]
Phone: +1 (212) 555-7849

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law.

International Transfers

When transferring data outside the EU, we ensure appropriate safeguards are in place to protect your information.

Complaints

You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.